Terms and Conditions

Terms & Conditions

Welcome to The Grand Oak, Coorg. These Terms & Conditions govern your use of our website and services, and outline policies related to bookings, usage, liabilities, and guest conduct.

1. Arrival & Departure Policy

  • Check-In Time: 1:00 PM

  • Check-Out Time: 11:00 AM

Early check-in is subject to availability. To guarantee early check-in, we recommend booking the night prior.


2. Cancellation Policy

All cancellations, alterations, or curtailments are subject to the terms outlined in our Cancellation & Refund Policy.


3. Extra Person & Child Policy

  • Children under 5 years can stay with parents at no additional charge, without an extra bed.

  • Children aged 5–10 years will be charged applicable child rates.

  • Children 10 years and above will be considered adults and charged accordingly.


4. Government ID Requirement

Valid government-issued photo ID is mandatory for all guests at check-in. Acceptable IDs include:

  • Passport

  • Driver’s License

  • Aadhaar Card

(PAN cards will not be accepted as valid ID.)


5. Pet Policy

We love animals, but unfortunately, pets are not allowed at The Grand Oak, Coorg.


6. Website Usage

This website provides information about The Grand Oak, Coorg, owned and operated by [The Grand Oak Partnership Firm]. The information is intended for your personal use and subject to our terms of service.


7. Intellectual Property & Trademarks

All branding, trademarks, and content on this site belong to The Grand Oak, Coorg or are licensed for its use. You may not use our brand names or materials for any commercial purpose without prior written consent.

You must not:

  • Use our trademarks as your own.

  • Use them in misleading or unlawful ways.

  • Copy or simulate any part of our brand or site.


8. Use of Website & Restrictions

You are granted a limited license to access and use the website for personal, non-commercial purposes. This license:

  • Does not permit resale or commercial use.

  • Prohibits copying or altering content.

  • Requires retaining copyright notices.

  • Restricts redistribution or transfer of access rights.


9. Accuracy of Information

Information provided on our site is for general purposes. While we strive to maintain accuracy, The Grand Oak, Coorg makes no guarantees on completeness or reliability. We recommend verifying details—especially pricing and availability—before making travel decisions.


10. Limitation of Liability

The Grand Oak, Coorg is not responsible for:

  • Any loss due to reliance on information from this website.

  • Interruptions or delays in access.

  • Damages caused by viruses or technical issues.

All access to this website is at your own risk.


11. Linked Websites

Our site may link to third-party sites for your convenience. We do not control or endorse the content or privacy practices of these external sites.


12. Hotel Reservations

By making a booking through our website, you confirm:

  • You are 18 years or older.

  • You accept all booking terms and pricing as applicable.

  • You agree to provide accurate details, including valid payment information.

Confirmation of booking is subject to receipt of a confirmation email from The Grand Oak, Coorg.


13. Security & Data Confidentiality

While we take appropriate security measures, electronic transmissions over the internet are not 100% secure. Information you share with us is transmitted at your own risk. For more details, please refer to our Privacy Policy.


14. Breach & Termination

The Grand Oak, Coorg reserves the right to terminate your access to the site without notice if any terms are violated.


15. General Terms

  • The Grand Oak, Coorg is not liable for any failure to perform due to unforeseen circumstances.

  • If any part of these terms is found invalid, the rest shall remain effective.

  • You are solely responsible for any applicable taxes or duties arising from your use of this site.


16. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be resolved in the courts of Bangalore, Karnataka.


By using this site or booking with The Grand Oak, Coorg, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.